Terms & Conditions
Welcome to ARVINE Australia. These Terms & Conditions apply when you access our website or purchase a product from us. By using this website or placing an order, you agree to these terms.
Orders and payment
All prices are listed in Australian Dollars (AUD) and include GST where applicable. Payment must be made in full at checkout using the payment methods available on our website.
Once an order is placed, you will receive an email confirmation. This does not mean your order has been accepted. We may cancel or refuse an order where necessary, including where a product is unavailable, payment cannot be processed, or there is an error in pricing or product information.
Product availability and information
We do our best to ensure product descriptions, pricing and imagery are accurate. However, minor differences may occur between product imagery and the final product, including packaging or colour variation.
Products are subject to availability. If an item becomes unavailable after purchase, we will contact you and offer a replacement, store credit or refund.
Delivery and returns
Shipping timeframes are estimates only and may change due to courier delays, public holidays or factors outside our control.
Please refer to our Shipping & Returns Policy for full information on delivery, returns and refunds.
Product use
ARVINE products are designed for external use only. Please read the ingredient list before use. If irritation occurs, discontinue use immediately.
If you have sensitive skin or known allergies, we recommend performing a patch test before use. Our products are not intended to diagnose, treat, cure or prevent any medical condition.
Intellectual property
All content on this website, including our name, logo, product names, imagery, copy, design and branding, is owned by or licensed to ARVINE. You may not copy, reproduce, distribute or use any content without our written permission.
Website use
You must not use our website for unlawful purposes, interfere with its operation or attempt to gain unauthorised access to our systems.
We may update, suspend or remove any part of the website at any time without notice.
Limitation of liability
To the extent permitted by law, ARVINE is not liable for any indirect, incidental or consequential loss arising from your use of our website or products.
Nothing in these terms limits your rights under the Australian Consumer Law.
Changes to these terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page.